If the signal interruption lasts longer than 15 minutes – stop in a safe place and check what is happening to the device. In case you cannot restore the GPS signal and you want to continue your transit on toll roads:

• log in to OCA and use the “Complete the transit” option,

• in case of a prepaid account, check the balance on your account (if there are insufficient funds – top up your account),

• select the date and time for the end of the transit;

• declare the route of transit from the point of device failure.

You will find detailed instructions on how to fill in the form in the User Panel in FAQ section in the Device Failure category.