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Rates and payments

Rates for heavy goods vehicles

The electronic toll rate depends on the road class, the maximum permissible weight of the vehicle or the total maximum permissible weight of the combination of vehicles (e.g. a vehicle with a trailer) and the exhaust emission class.

The vehicle classifier available on the website enables you to calculate the electronic toll rate using a simple vehicle parameter configurator.

Check out the current rates of:

  • electronic toll for class A and S national roads or their sections on which electronic tolls are collected, effective from 1 January 2024. Read.
  • electronic toll for class GP and G national roads or their sections on which electronic tolls are collected, effective from 1 January 2024. Read.

Clearance methods

Having registered in the e-TOLL system, you can clear your accounts using:

  • prepaid account or
  • postpaid account with collateral.

Prepaid account

Payment methods

You can top up your billing account by logging in to the Online Customer Account (OCA) or in the e-TOLL PL mobile application using:

  • payment card,
  • fleet card,
  • mobile payment – BLIK, PayByLink

You can also top up your account:

  • with cash at Customer Service Facilities (MOK),
  • by bank transfer.

Important

  • In the case of a bank transfer, funds are credited to the billing account within 3 business days of their receipt to the bank account indicated in the debit note.
  • Electronic tolls are calculated automatically for driving the vehicle on a toll road section and decrease the balance of funds available on the user’s billing account.
  • In the case of a prepaid account, a document specifying the amount of the electronic toll charged in the billing period (full calendar month) is issued in the form of a debit note. The note is issued within 7 business days after the end of the billing period.
  • In the case of a bank transfer, funds are credited to the billing account within 3 business days of their receipt to the bank account indicated in the debit note.
  • Electronic tolls are calculated automatically for driving the vehicle on a toll road section and decrease the balance of funds available on the user’s billing account.
  • In the case of a prepaid account, a document specifying the amount of the electronic toll charged in the billing period (full calendar month) is issued in the form of a debit note. The note is issued within 7 business days after the end of the billing period.

Using the toll road network and funds on the billing account

Before you start using national toll roads or their sections, you must top up your account with an amount that will allow you to pay the total amount for the planned trip. The minimum top-up amount is PLN 20.

Refund of unused funds

To get a refund of unused funds remaining in your billing account, you have to submit a written request for such refund:

  • via the Online Customer Account (OCA), which is the fastest and most convenient way to do it,
  • at a Customer Service Facility (MOK). 

Funds are refunded in the same way in which they were deposited.
For example, in the case of a payment card, the funds are refunded to the same payment card with which the payment was made. If you paid by transfer – to the bank account number indicated in the request.

If it is not possible to refund unused funds using the same payment method, the funds will be refunded to the bank account number indicated in the application with the user’s or authorized person’s order.

Postpaid account

Payment methods

  • In the case of a postpaid account with collateral, a document specifying the amount of the electronic toll charged in the billing period (full calendar month) is issued in the form of a debit note.
  • The note is issued within 7 business days after the end of the billing period.
  • You can pay the debit note:
    • via the Online Customer Account (OCA) using: a payment card, fleet card, online payments – BLIK, PayByLink,
    • at a Customer Service Facility (MOK) using: a payment card, fleet card, cash,
    • by bank transfer.

Important

  • Pay the debit note within 14 days from the date of its issuance to the bank account number indicated in the note.
  • In the case of a bank transfer, funds are credited to the billing account within 3 business days of their receipt to the bank account indicated in the debit note.
  • The payment made on account of the current debit note will first be settled against the earliest arrears.

Required payment collateral

How to provide payment collateral

Each vehicle registered in the e-TOLL system is linked to a specific billing account. You can have multiple vehicles linked to one billing account, and one set of billing accounts may include multiple billing accounts. If you have a set of postpaid accounts, you should provide collateral in one of the following forms:

  • cash,
  • bank or insurance guarantee,
  • surety provided by a third party.  

Payment collateral in the form of a cash deposit

You can make a cash deposit payment:

  • In the form of a bank transfer to the bank account number indicated during registration in e-TOLL, dedicated to the payment of cash deposits,
    • in case of online registration, the account number will be available in the Online Customer Account (OCA),
    • in the case of registration at a Customer Service Facility (MOK), the account number will be provided by a MOK employee.
  • Using a payment card (excluding fleet cards) and BLIK and PayByLink mobile payments.

Important

  • Collateral in the form of a cash deposit is made for an indefinite period.
  • The first bank/insurance guarantee or surety should be issued for a period of minimum 1 year.

Bank or insurance guarantee

A guarantee may be issued in Polish or another language. A guarantee in a foreign language must be accompanied by its sworn translation. 
You can submit a guarantee in two ways:

  • in paper form – the original guarantee should be sent to the following address:

Ministerstwo Finansów – Krajowa Administracja Skarbowa
Wydział Obsługi Rozliczeń i Płatności
Departament Poboru Opłat Drogowych
ul. Świętokrzyska 12
00-916 Warszawa 

  • in electronic form – the guarantee signed with a qualified signature by the guarantor should be sent (preferably by the guarantor) to: gwarancje@etoll.gov.pl

Important:

  • Until the guarantee document is approved, the electronic toll can be prepaid. You should first, however, create a prepaid account and register your vehicles in it.

Guarantee templates are available in the Forms and document templates tab.

Third-party surety

Payment collateral may be provided in the form of a surety granted by a third party whose capacity to repay liabilities in the calendar year in which the surety is provided has been assessed at the level:

  • of at least BBB+ or Baa1 awarded by rating agencies specified in the regulations issued pursuant to Article 2c(3) of the Act of 8 May 1997 on sureties and guarantees granted by the State Treasury and certain legal persons (Journal of Laws of 2022, item 1613) or
  • corresponding to at least the BBB+ or Baa1 level awarded by internationally renowned rating agencies. 

Period of payment collateral validity

Termination of payment of the electronic toll by periodic payment with guarantee may take place when:

  • the deadline indicated in the reminder for late payment expires,
  • the amount of the electronic toll charges or interest charged reaches 99% of the amount of the guarantee lodged (note that any change in toll rates and any extension of the road network to include new toll sections may affect the amount of the guarantee),
  • the user submits a request to terminate the electronic toll payment within 30 working days,
  • the user fails to provide the original renewed guarantee document 30 days before the expiry date of the guarantee or surety.

A billing account for paying the electronic toll will automatically be created – a prepaid account with a balance of PLN 0 (remember to top it up before your journey). The number of billing accounts created for prepayment of the electronic toll will correspond to the number of billing accounts for which the payment of the toll by periodic payment with guarantee has been completed. In this case, you will be required to comply with and apply the rules for having a prepaid account.

Use the Collateral amount calculator and calculate the amount of required collateral.


Legal grounds

REGULATION OF THE MINISTER OF FINANCE of 15 December 2022 on electronic tolls collected in the Electronic Toll Collection System of the National Revenue Administration and on the transfer of fines.


Ministerstwo FinansówKrajowa Administracja Skarbowa

e-TOLL helpline

+48 22 24 337 77

Application form

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