Online Customer Account (OCA) is a free, 24/7 service that allows each user of the e-TOLL system to easily verify their billing for driving on toll road sections in Poland managed by GDDKiA. Regular use of an OCA account is not only convenient, but also brings real benefits – both financial and organisational.

Failure to pay the toll in the e-TOLL system may result in a breach of the obligation to pay the electronic toll and, consequently, in a fine. Regular use of OCA to monitor your balance and transit history is the best way to keep your commitments under control at all times, react quickly to a low balance (one that prevents you from paying your fare) and top up your account “on time”, thereby avoiding late payments.

After logging into OCA, you will find the current balance of your account in the Balance column under the Billing Accounts tab – this is where you check whether you have sufficient funds to make your next transit.

Select the Reports tab in the main menu and generate a summary of your transits for the selected billing account or registration number.

After selecting Financial notes on the OCA main screen, search for the document for your billing account. Check the date of payment, the amount charged and verify the payment status. In the attached specification to the selected financial (debit) note, check that all transits have been correctly billed.

Prepaid account

• ensure that there are sufficient funds in your billing account before you set off,

• the financial (debit) note, which you will receive after the end of the billing period (full calendar month), contains information on the transits made in the previous month.

Deferred payment account (postpaid)

• if you have selected a deferred payment account when registering with e-TOLL, you do not need to check your balance before making a transit,

• at the end of the billing period, you will receive a financial (debit) note, which must be paid within 14 days of the date of issue to the bank account number indicated in the note.