October 24, 2021
#archived
The e-TOLL system has been operating since June 24 this year. People have already registered more than 300,000 vehicles with it. Heavy vehicle users should switch to e-TOLL as soon as possible. The registration with the new system does not itself make it impossible to use viaTOLL until September 30, 2021, i.e., until it is shutdown. Just remember to pay in one system only. Each user must also deregister from the viaTOLL system and can do so both before and after September 30. Information on how to deregister from viaTOLL is available at etoll.gov.pl.
Due to increased traffic at the ViaTOLL Customer Service Facilities, users are encouraged to contact us via the available online channels. Users have time to recover deposits for on-board devices (the so-called OBU / viaBOX) and transfer their funds until September 30, 2022.
1. Select a device to transfer GPS data to the system:
2. Register and set up an Online Customer Account (OCA)
3. Specify the entity (private person or company) paying tolls
4. Create a billing account
5. Add the vehicle to your account
6. Choose the form of financing, billing account in one of the modes:
7. Match the on-board device and the vehicle
8. Activate the on-board device in accordance with the operator's manual or run the e-TOLL PL mobile application.
In connection with shutting down the viaTOLL toll collection system, from October 1, 2021, there will be changes in the organization of traffic at the Toll Plazas (MPO) on the A2 Konin - Stryków and A4 Wrocław - Sośnica sections of motorways.
New traffic organization at the Toll Plazas mean:
When entering / exiting the motorway through a Toll Plaza, be sure to choose the appropriate entry / exit lane. Each of them has been clearly and legibly marked, thus making it easier for drivers to exit the toll road efficiently.
From October 1, 2021, it will not be possible to pay tolls using the viaBOX and viaAUTO on-board devices. The existing users of the devices should from that day pay electronically, using the e-TOLL PL mobile application or e-TOLL compatible on-board devices. Users of light vehicles (with a GVM not exceeding 3.5 tons) may also use the manual method of toll collection until 30 November 2021.
More changes are waiting for drivers at the beginning of December: