• Change of the form of document submission within the e-TOLL system from 1 April 2026.
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Change of the form of document submission within the e-TOLL system from 1 April 2026.

April 1, 2026

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Please note that, as of 1 April 2026, changes have been made to the procedure for submitting the following documents via the e-TOLL system:

  • reminder of overdue payment;

  • notification of an expiring guarantee;

  • notification regarding the conversion of a deferred payment account into a prepaid account.

As part of our digitalisation process and efforts to streamline our services, the above-mentioned documents are now available exclusively in electronic form via your Online Customer Account (OCA). This means that once you have logged in to your OCA customer account, you have permanent access to your documents and can download them as many times as you like.

Please also note that you will be notified by email that an electronic document is waiting for you in your OCA account.

Online Customer Account

You will find your documents here:

A view of the ‘Documents’ section in the Online Customer Account. At the top, you can see the navigation bar: ‘List of entities > Documents’. The main part of the screen displays a table with the headings ‘File name’, ‘Document type’ and ‘Date added’. On the left-hand side is the navigation menu.
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