The device has stopped working – replenishing the fare
Log in to your Online Customer Account (OCA)
Once you have logged in correctly, select the active entity from whose account you wish to replenish the fare.
Replenish the fare
In the menu on the left, select the “Replenish the fare” tab.
Complete all data according to the steps shown.
Then select “Calculate route”.
Once the route has been calculated, select “Register the trip”.